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Privacy policy

Privacy Statement

We are committed to respecting and protecting privacy and fundamental rights and freedoms of individuals. In accordance therewith, we pay special attention to ensure an adequate level of protection of personal data and privacy. Here you may find information regarding why and how we collect, use and share your personal data and what rights you have in that regard.

Considering that we may occasionally change our privacy policy, we invite you to check this page periodically to be acquainted with changes and estimate if you agree with them.

This privacy statement was last updated on August 26, 2020.

Who we are

We are lawyers with offices in Belgrade, Serbia, 10 Kneza Milosa Street. We, as controllers, control collecting and determine the purpose and manner of processing of your personal data.

Which personal data we collect and process

„Personal data“ means any information that, directly or indirectly, relates to an identified or identifiable living individual, in particular based on an identifier, such as a name, personal number, location, electronic communication network identifier, or one or more marks of the person’s physical, physiological, genetic, mental, economic, cultural and societal identity. Which personal data we collect and process depend on how and why we establish a relationship with you.

Types of personal data we collect and process may include the following:

  • Contact information, such as your name and surname, address, e-mail and phone number;
  • Biographical data such as your birth data, home address, personal ID number, education, job title, employer, photo and video or audio contents;
  • Copy of your personal document;
  • Marketing and communication preferences and information related therewith such as feedback or answers in surveys;
  • Financial data such as invoicing address, bank account number and payment instructions;
  • Information about services e.g. information about products or services you provide to us;
  • Information about third parties (children, a spouse or partner, or other persons).

Exceptionally, when the matter which you engage us for requires so, or when we are bound by the law or for the purposes of execution of a contract, we may collect and process a special category personal data such as ethnic or racial origin, trade union membership, information regarding health, political or religious beliefs, etc.

  • When you sign up to receive our newsletter, we will ask you to give your contact information and other relevant information;
  • When you register to participate in an event we organize, we will ask you to provide your contact information, and information about your profession, employer and other relevant information (e.g. food preferences and similar);
  • When you use our website, we collect information about your visit and interaction with our website;
  • Through social network platforms;
  • Through correspondence with you on the phone, via e-mail and other means of communication.
  • When you contact us as a client, to ask for legal services, we will request you to produce information which is necessary to provide those services; this information may include contact information, financial data, information necessary to investigate a potential conflict of interest, and information which is important for the services we provide. Apart from that, we may request information about your address, place and date of birth, personal number, a copy of personal document, etc. when we are bound by the law to collect and process such data. Also, information which you provide may include a third-party personal data which are necessary for us to be able to represent you in a particular matter (e.g. when we advise about a business transaction, implementation of regulations on a particular case or when we represent you in proceedings). When you provide a third-party personal data to us, you are obligated to ensure compliance with all legal obligations relating to disclosure of a third-party personal information, as well as to enable us, when necessary, to transfer those data to parties which provide services to us.
  • When you apply for a job with us, we will request information which is necessary for a job application i.e. selection process.

Personal data which we collect from third parties

Most of personal data we collect directly from a person whom they relate to, which that person provides voluntarily. In certain situations, we may collect personal data from our clients when we process the data on their behalf, as well as from authorities, organizations or companies which provide us services. In certain cases, we use sources of information which are publicly available.

Information about cookies

As well as many other websites, our website uses cookies. We receive information about you from Google Analytics service owned by Google, Inc. (“Google”) company, with servers in the US. Google uses cookies to help us analyze the way website users use our website.

Cookies are small text files stored on a user’s computer when they visit our website. They enable us to collect information about users’ interaction with our website, recognize their device when they visit our website, help us learn about their interests and collect information about website traffic. Cookies may be temporary (session cookies that are deleted after users close their browsers) or permanent (cookies which remain on the user’s device for a certain predefined period unless the user delete them earlier). Cookies expiration time is given in the list of cookies below.

Analytics cookies help website owners to measure how users interact with website content. They track information on how the website is used for the purpose of improvement of performance. In addition, these cookies may be used to test new features, pages or possibilities and understand how users react to novelties. These cookies may be “first-party cookies” or “third-party cookies”.

When you visit our website, it can store certain cookies into your browser, if you enable it. Certain cookies are used only in case you use specific features of our website, i.e. if you select certain settings, whereas some cookies may be used for a longer period.

More information about these cookies can be found on this Link.

If you do not wish to allow certain types of cookies or cookies in general, you may change settings in your browser in order to delete cookies that are already stored or configure it to prevent accepting of new cookies. More information about these possibilities can be found either on Help or Settings on your internet browser. However, keep in mind that, if you delete cookies, or choose not to accept them, there is a possibility you will not be able to use all features of the website, as well as that it might deteriorate your overall user experience being that certain pages might not perform properly.

Why, how and on what grounds we use your personal data

We use personal data lawfully, fairly and transparently, for the following purposes:

  • In order to communicate and exchange information with the visitors of our website;
  • In order to maintain and manage relations with our existing and potential clients, especially in regard to responding to their request or sending them news from legal areas we practice, which might be of interest to them;
  • For other specific purposes of which we inform the data subject when we collect information.

We may process and use your personal data especially:

  • when you i.e. a person whose data we collect consented to the processing of their personal data for one or more specified purposes;
  • when the processing is necessary for execution of the contract concluded with the data subject, or undertaking actions before entering into contract, upon the request of the person to whom data refer;
  • when the processing is necessary for the purposes of carrying out obligations and exercising specific rights of the data subject or ours (primarily those arising from regulations, e.g. in areas of legal practice, prevention of money laundering and financing of terrorism, employment, taxes, contributions, etc.);
  • when the processing is necessary for protection of vital interests of the data subject or another individual;
  • when the processing is necessary for creation, exercising or defense of a legal claim (whether our own legitimate interest or that of a third party), except when interests or fundamental rights and freedoms of the data subject prevail over such legitimate interests.

The processing of your personal data depends on how, when, and why we communicate. We process special category data only when such processing is necessary and aimed to provide advice and services to a client in relation to their obligations and rights in connection to employment or social insurance, or when we are bound by the law or when it is necessary for creation, exercising or defense of a legal claim.

All your personal data are processed only within the scope which is required to achieve specific purposes wherefor they are collected.

Please contact us if you have any questions regarding the way we collect and use your personal data.

Disclosure and transfer of personal data

We respect and do not disclose your personal data except as described below.

We may disclose your personal data:

  • to a person i.e. entity which provides us accounting services for administrative and payment purposes;
  • for a purpose to provide legal advice and services. When we disclose personal data outside Serbia, we use standard contract clauses. When it is necessary to transfer data outside Serbia, the transfer is carried out subject to the conditions for transfer set in the Republic of Serbia;
  • we may disclose the client’s personal data, personal data of the client’s employees or legal representatives to other experts including lawyers, mediators, arbiters or consultants whom we engage on a case, or our legal interns. In addition, personal data may be disclosed to another law office if that is required in order to obtain a foreign legal advice;
  • to persons who provide us services (e.g. event’s organizer, partners and similar);
  • authorities when it is mandatory or necessary;
  • when you give us your consent to disclose them.

We will transfer personal data outside the Republic of Serbia only if:

  • the data are transferred to the country which is estimated to have an adequate level of data protection in accordance with law,
  • if the transfer is carried out based on implementation of standard contract clauses and appropriate safeguards;
  • if you gave us your explicit consent or
  • if such transfer is in accordance with the Personal data protection Act in force in the Republic of Serbia (the Act) or the provisions of GDPR.

In any case, we implement adequate safeguards to ensure that your privacy remains protected.

Please contact us if you have any questions regarding the way we disclose or transfer your personal data.

How we protect personal data

Our goal is to keep your data safe and secure as much as possible. We carry out appropriate technical and organizational measures to prevent unauthorized disclosure and access to personal data which are stored, transferred, or processed in another manner, as well as from accidental or unlawful loss, destruction or alteration.

Please contact us if you have any questions regarding the manner of protection of personal data.

How long we keep personal data

We do not keep your personal data longer than it is necessary to achieve the purpose for which they were collected, or as long as we are bound to keep them by law, or for exercising or defense of a legal claim.

Your rights regarding the processing and keeping your personal data

You have the rights:
  • to be informed about processing of your personal data, including the ground and purpose of processing, type of data, if and to whom your data are disclosed and other information in accordance with the Act („right to information“). This right can be restricted in certain situations;
  • to give us i.e. reject giving your consent, as well as to withdraw your consent you gave us for processing of your personal data, when the processing is carried out based on yourconsent;
  • to object to processing (use of) your personal data (“right to object”) for the reasons set by the Act at any time (you always have this right if your data are processed exclusively for direct marketing);
  • to access and request copies of your personal data (“right of access“), in accordance with the Act;
  • o request rectification or modification of your personal data if they are inaccurate, outdated or incomplete („right to rectification“)
  • to request erasure of your personal data that we keep: 1) when your personal data processing is no longer necessary for the purpose for which they were collected or processed in another manner; 2) when you withdraw your consent which is the basis for processing and there is no other ground for processing, or 3) when you object to processing of your personal data in accordance with Article 37 Para. 1 of the Act and there isn’t another legal ground for the processing prevailing over your legitimate interest, rights or freedoms, or the ground for creation, exercising or defense of a legal claim („right to erasure/be forgotten“).

This right is not absolute: dependent on the scope of your request, we may erase all or part of data we keep, and in certain situations such request may be without legal grounds (if e.g. data are necessary for execution of the contract or fulfilment of legal obligations, or creation, exercising or defense of a legal claim, to the extent the processing is necessary);

  • to restrict processing of your personal data: 1) if you object their accuracy (during the time we need to check the accuracy of your personal data); 2) if processing is unlawful and you oppose erasure of your personal data and in lieu thereof you request restriction of their use; 3) if we no longer need your personal data for data processing but you request the data in order to create, exercise or defend a legal claim and 4) if your object to processing but it has not yet been determined if our legitimate interest for processing prevails over your interests („right to restrict processing“). If processing is restricted, we may process personal data either upon your consent or for the purpose of creation, exercising and defense of a legal claim, or for protection of rights of another individual or entity or significant public interest. In case of a restricted processing, we will notify you about termination of such restriction before it will be terminated.
  • under certain conditions set forth by the Act, you have the right to request us to transfer the data you provided to us either to you or another controller.
  • you have the right to file a complaint to the Commissioner for information of public importance and personal data protection (the Commissioner) and also the right to judicial protection. If you believe that processing of your personal data is carried out contrary to the Act or other regulations in force, you may lodge a complaint to the Commissioner. If you will not be satisfied with the decision of the Commissioner, you may initiate an administrative court proceeding within the term prescribed by the Act. Data subjects are entitled to a judicial protection if they deem that processing of their personal data injured their rights set by the Act, by the controller or processor.

Contact us

Please send any questions relating to this Privacy statement, the way we process your personal data or other requests concerning data protection to e-mailoffice@tclaw.rs; phone No.: (+381 11) 334-55-44